How One Stop Food Trucks Australia collects, uses, stores and protects your personal information. We handle your information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Last updated: 26 June 2026.
This website is operated by One Stop Food Trucks Australia (ABN 86 693 260 981), Unit 4, 33 Hurrell Way, Rockingham WA 6168 (“we”, “us”, “our”). If you have any questions about this policy or your personal information, contact us at contact@onestopfoodtrucks.com.au or on 0477 265 422.
We only collect personal information that is reasonably necessary for our business. This may include:
We use your personal information to respond to your enquiries, prepare quotes, process and confirm order requests, arrange stock and freight, provide customer support, meet our legal and tax obligations, and improve our website and services. We do not sell your personal information.
We use cookies to understand how the site is used so we can improve it. When you first visit, you can Accept or Decline analytics cookies via our consent banner. Analytics tools (such as Google Analytics and Microsoft Clarity) are only loaded if you accept. You can withdraw consent at any time by clearing your browser cookies for this site. Essential cookies needed for the site to function may still be used.
We may share your information with trusted third parties only where necessary to run our business, including: our email and hosting providers; analytics providers (Google, Microsoft) if you have accepted analytics cookies; and our suppliers and freight partners to fulfil your order. We may also disclose information where required by law. Some providers may store data overseas; where they do, we take reasonable steps to ensure your information is handled consistently with the APPs.
We keep personal information only as long as needed for the purposes above and to meet our legal obligations. Business and tax records (including quotes and invoices) are retained in line with Australian Taxation Office and, where applicable, ASIC requirements — generally a minimum of five to seven years.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including secure storage and restricted access. No method of transmission over the internet is completely secure, but we work to safeguard your data.
You can ask us to access or correct the personal information we hold about you, or ask us to delete it where we are not required to keep it. Contact us using the details above and we will respond within a reasonable time.
If you believe we have mishandled your personal information, please contact us first so we can try to resolve it. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time. The latest version will always be available on this page, with the “last updated” date shown above.